Click the Start icon and select 'Computer' (Windows 10, in search bar, search for " This" and select ' This PC').Now, open the application you were trying to scan from and try again.In C:\WINDOWS\ folder, right-click in a blank any area and select 'Paste'.On the top left-hand corner of the window, click the left arrow to go back to the previous folder.In C:\WINDOWS\twain_32\ folder, right-click on the non-Canon model folder and select 'Cut'.Use the scroll bar to view twain_32, then double-click the folder.On the right-hand pane, double-click 'Local Disk (C:)'.If an error appears that the file is in use or that permission is required to move the data source file, start the computer in Selective Startup. To move the folder on a Windows 7 / 10 / Vista computer. To move the folder on a Windows XP computer. From the TWAIN_32\ folder, move the entire sub-folder to another drive or directory. TWAIN_32 Folder It may be necessary to move a competitor's data source files from C:\Windows\TWAIN_32\ so that the Canon scanner driver will function properly.
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